Security Sector

In some countries training is mandatory before security activities can be undertaken. Our aim is to deliver both regulatory and bespoke programmes to the security sector in order to professionalise and develop skills.

Security Sector

There is a need to continually improve and develop the skills of the security sector. Many of the learning programmes outlined elsewhere are equally as beneficial for those within the security sector as those in the primary disciplines. There are regulatory requirements for the delivery of some security services and others that rely on best practises, the following is a non-exhaustive list of programmes offered to the security sector:

Security Guarding (Highfield Level 2): Training is provided to meet the baseline requirements for security guarding in the UK. Includes an awareness of the private security industry and regulatory bodies, the law and the security officer, The role and functions undertaken by security officers, situational awareness, conflict management, incident reporting. (3 days)

Security Induction Programme: This programme has been developed by Trident Manor to increase the knowledge and abilities of an organisations security personnel from them gaining employment. It builds on baseline levels of knowledge to ensure that individual security officers have a higher competency level than their counterparts; benefiting themselves and the organisations they work for. Content includes: Role of the security officer, deportment, customer care, communication skills, report writing,evidence and procedures, searching, situational awareness, conflict avoidance, incident response and operational activities. At the end of the programme the individual is better prepared to conduct themselves in a highly professional manner. (This programme can be adjusted to include additional modules if that is a requirement of the induction programme e.g. firearms modules, surveillance detection, and can be delivered globally.) (4 days)

Supervisor Development Programme: This programme was developed by Trident Manor to support international clients and to ensure that supervisors had the skills and abilities to oversee a team of security officers whilst supporting management functions. Content includes: Role of the supervisor, professional conduct, governance,communication skills, situational awareness & observation skills, introduction to security designs, effective delivery of operational services, dealing with conflict, dealing with poor performances, coaching and mentoring of staff. At the end of the programme the individuals will understand their responsibilities as a supervisor and be better equipped to deliver a professional service. (This programme can be adjusted to include additional modules if that is a requirement of the induction programme e.g. firearms modules, surveillance detection, and can be delivered globally.) (3 days)

Close Protection Operative (Highfield Level 3 & 4): Training is provided to meet the baseline requirements of those wishing to enter the commercial security world and undertake activities as a Close Protection Operative. The programme is regulated to meet the baseline requirements specified by the Security Industry Authority (SIA) in the UK. At the successful completion of this programme individuals will be authorised to undertake personal protection activities. (15 days)

Port Facilities Security Officer (PFSO) (Department of Transport): Defined by the ISPS (International Ship and Port-Facility Security) Code the Port Facility Security Officer is responsible for the development, implementation, revise and maintenance of the Port Facility Security Plan. The Port Facility Security Plan not only sets out the necessary measures to prevent unauthorised access of people, weapons and drugs in to the country but also provides a safe and sterile environment for international shipping to operator within. (3 days)

CCTV Operator Programme: This programme has been developed by Trident Manor and delivered internationally to hundreds of delegates. This programme does not replace the statutory one required by some countries but builds on the baseline skills and introduces social and situational factors that enable suspicious activities (criminal, surveillance etc.) to be proactively identified, monitored and responded to. (This programme can be delivered globally.) (2 days)

Suspect Package & Mail Screening Workshop: This programme has been developed by Trident Manor and is designed to enhance the learning experiences of those involved in mail handling and screening activities. It identifies the threats that exist and characteristics of suspicious mail or packages, before outlining appropriate actions that should be taken based upon the findings. The programme mixes theory, with physical handling and practical activities to ensure depth of learning and understanding. This programme has been delivered globally and is seen as an increasingly important learning tool for organisations that are faced by threats for terrorist, anarchist, and animal rights organisations. (3 hours)

Report Writing Workshop: Trident Manor understands the importance of being able to write clear and unambiguous reports to enable information to be shared and informed decisions to be made. This workshop takes the delegates through the types of reporting mechanisms that exist and how the ABC (Accuracy, Brevity, Clarity) should be applied. It discusses legal and operational implications and highlights best practises. Senior management teams have commended the programme for giving them the tools to make informed decisions quickly. (This programme can be delivered globally and is available as an 'Introduction' or full workshop.) (1/2 or full day)

Introduction to Surveillance Detection: This programme has been created by  Trident Manor to increase the levels of awareness and knowledge of those security personnel (can equally be transferred to retail/hospitality etc.) involved in the protection of sites or venues that may be under increased threat from organised crime groups, terrorists, political extremists or hostile intelligence services. It highlights the importance of situational awareness and provides the delegates with basic tools and skills that help identify if hostile surveillance exists. (This programme can be delivered globally and as a package of programmes.) (1/2 or 1 day)

Advanced Surveillance Detection Programme: Surveillance detection is a proactive protective measure that helps organisations identify if surveillance is being undertaken in  advance of any hostile action. This programme has been specifically designed by Trident Manor for those security personnel who have a responsibility for implementing surveillance detection programmes in support of site or personnel protection, or who want to identify themselves as specialists in the field. The programme is ideally suited for the protection of critical infrastructure, diplomatic missions, VIPs (residences and whilst mobile), and research institutions. 

The contents examine adversarial use of surveillance (case studies) and highlights its use during the planning phases of the attack cycle. It reinforces the need for enhanced situational awareness and provides delegates with an in-depth understanding of surveillance tactics and indicators. The programme mixes theory with practical activities that culminate in a practical exercise and final written test.

At the end of the programme delegates will have an enhanced understanding of surveillance tactics and the measures needed to create a way of proactively reducing the risk through the identification of hostile surveillance. (This programme can be delivered globally.) (4 days)


Trident Manor is able to provide specialist security training programmes to meet the needs and requirements of all organisations. For further information about the full range of programmes available please contact the Training Team by email at: training@tridentmanor.com.